CyberSure Community

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About

CyberSure was founded on a simple but urgent realization: cybersecurity was built for enterprises — and everyone else was left behind.
Across Australia and beyond, small businesses and households face the same sophisticated threats as large corporations — but without the tools, teams, or infrastructure to defend themselves effectively.

After years working across cybersecurity, cloud, and enterprise environments, I witnessed firsthand the devastating impact of cyber incidents on smaller organizations. Many were unprepared, under-protected, and forced to navigate complex threats without the right support. CyberSure was created to change that.

Our Mission

We are building the AI-powered cyber protection platform for homes and SMEs — delivering enterprise-grade prevention, real-time response, and embedded risk transfer in one unified system.

Cybersecurity should not be fragmented, reactive, or reserved for large corporations.
It should be accessible, automated, and always on.

From Services to Platform

What began as a community-driven initiative has evolved into a scalable, intelligent platform.

Today, CyberSure combines:

  • Autonomous AI SOC monitoring

  • Real-time risk scoring and visibility

  • Automated threat detection and containment

  • Tokenized incident response activation

  • Embedded cyber insurance (coming soon)

  • Governance, risk, and compliance insights

Instead of selling disconnected tools, we deliver outcomes.

Customers don’t manage cybersecurity products — they manage their cyber resilience.

The Role of CyberSure Community & Wardens

CyberSure Community Wardens represent our belief that technology alone isn’t enough.

While our platform is built for self-service activation and continuous automation, Wardens provide guided enablement for customers who want additional support. They help interpret risk insights, strengthen protection strategies, and ensure organizations get the most value from the platform.

Human expertise — powered by intelligent automation.

Education & Empowerment

Education remains a core pillar of CyberSure.

We believe that awareness, behavior, and culture are as important as technology. Through integrated training, simulations, and practical guidance, we empower users to become proactive defenders — not passive victims.

Our goal is simple:
to create a culture of cyber resilience in every home and business we serve.

Building a Cyber Resilience Ecosystem

CyberSure is more than a platform — it’s an ecosystem.

We collaborate with technology partners, insurers, incident responders, and industry communities to create a continuously learning cyber intelligence network. As more users join, our AI models grow smarter, risk insights deepen, and protection strengthens.

More participants. More intelligence. More resilience.

Looking Ahead

Cyber threats will continue to evolve — but so will we.

Our ambition is to become the most trusted cyber protection platform embedded in homes and small businesses across Australia and beyond.

We are building a future where cybersecurity is:

  • Continuous, not annual

  • Proactive, not reactive

  • Intelligent, not manual

  • Accessible, not exclusive

Community. Cyber. Sure.

 

— Fash Nejad
Founder & CEO

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Privacy Overview

Our Privacy Policy

CyberSure Community is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website ‘www.cybersure.community’, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

CyberSure Community will not charge any fee for your access request, but may charge an administrative fee of $149 + gst per request for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

[email protected]