CyberSure Community

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About

As the founder of CyberSure, I am proud to share the story of how we began our journey in the ever-evolving landscape of cyber security and insurance. Our inception was driven by a profound realization: businesses today face unprecedented cyber threats that can jeopardize their operations and reputations. This understanding ignited our passion to create a platform that not only offers comprehensive cyber insurance policies (coming soon!) but also empowers organizations to enhance their cyber resilience.

The Vision Behind CyberSure Community Wardens

The idea for CyberSure emerged from my own experiences in the industry, where I witnessed the devastating impact of cyber incidents on various smaller sized organizations. Many businesses were ill-prepared to handle these threats, often lacking the necessary knowledge and resources to effectively mitigate risks. This gap inspired me to establish CyberSure Community as a resource where companies could find not only insurance coverage but also valuable insights and tools to bolster their cyber defenses.

Our Commitment to Education and Empowerment

From day one, we recognized that education is crucial in combating cyber threats. We integrated a strong educational component into our platform, offering training programs and resources designed to raise awareness about cyber risks and best practices. Our goal is to create a culture of cyber vigilance, where employees are equipped with the knowledge to recognize threats and respond effectively. By fostering this awareness, we aim to transform homes and small organizations into proactive defenders against cyber attacks.

Building a Supportive Community

As we grow, our commitment to community engagement will grow with us. CyberSure is not just about providing services; it’s about creating a collaborative environment where businesses can share experiences, challenges, and solutions. We actively engage with industry experts and organizations to promote best practices in cyber security. Our platform serves as a hub for collaboration, enabling members to learn from one another and collectively strengthen their defenses against evolving threats.

Through these foundational principles, CyberSure continues to evolve, striving to be at the forefront of cyber security solutions while remaining dedicated to our community’s success and safety. We are excited about the future and committed to helping organizations navigate the complexities of cyber security with confidence.

Community. Cyber. Sure

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Privacy Overview

Our Privacy Policy

CyberSure Community is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website ‘www.cybersure.community’, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

CyberSure Community will not charge any fee for your access request, but may charge an administrative fee of $149 + gst per request for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

[email protected]